Membership Matters. It matters to us because we take immense pride in helping you grow membership & drive value. Membership Matters is a leading membership consultancy that’s spent time building great relationships with the UK’s most notable membership organisations by providing strategic support, research, training and employee recruitment.
With more & more tools at our disposal we listen and create bespoke strategies and refine operational process to great effect. The results are expanded membership growth, increased engagement and refined operational efficiency.
See all our Membership Consultancy Services
"Helped us completely change our approach to member retention"
Karoline Brzeska, Head of Membership, The Royal British Legion
"By clearly segmenting our market and matching it to a refocused offer our membership increased by over 10%. I wouldn’t hesitate to recommend Membership Matters"
Matt Mallinder, Ex. Membership Development Manager
CTC - The National Cyclists' Organisation
Complete focus on delivering the goals we have set and have helped us to achieve so much more than we thought we could. All this and a warm sense of humour too.
Claire Easterman, Operations Director, Resolution
A forensic analysis of our business and its position in the marketplace, presented, in clear and bold terms, the most effective way forward– to such good effect that our sales and margins have increased consistently since the plan was put in place – fourfold in three years.
Andrew Davis, Director, ETA - The Environmental Transport Association
The Membership Recruitment & Retention Masterclass, is a comprehensive two day course, covering the entire...22 - 23 Mar 2022 10.00 - 15.30
Let Membership Matters show you how to successfully identify, target and recruit in these tough times...22 Mar 2022 10.00 - 15.30
Membership retention is one of the biggest issues facing membership associations today. This practical workshop...23 Mar 2022 10.00 - 15.30