Strategic support in
all areas of membership

Hello! We are the membership sector’s leading research consultancy, providing strategic research and consultancy services to associations since 2010.

With more tools at our disposal, our solutions drive membership growth, increase engagement and refine operational processes.

 Our unique position as a combined research consultancy offers a host of advantages compared to conventional market research or stand-alone consultancy.

Find out who we work with and what makes us the sector’s leading research consultancy.

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Complete focus on delivering the goals we have set and have helped us to achieve so much more than we thought we could. All this and a warm sense of humour too.

Claire Easterman, Operations Director

Thanks to Membership Matters' thorough research and modelling, we introduced a simplified membership structure and increased fees, leading to a record renewal rate.

Oliver Leeds, Head of Membership

They have enabled us to better understand the needs and behaviours of current and potential members, helping us grow membership and shape the proposition.

Sarah Whiteside-Jones, Head of Membership
IMI (The Institute of the Motor Industry)
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Upcoming Seminars

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