"By clearly segmenting our market and matching it to a refocused offer our membership increased by over 10%. I wouldn’t hesitate to recommend Membership Matters"
Membership Matters. Great name. Many levels to it. We love it. But put simply, achieving results in the membership sector is why we get up in the morning. We have one simple goal; to provide dedicated, affordable support to UK membership associations of all shapes and sizes.
We have the tools for your success at our disposal, but it won’t work without a relationship-based strategy. Members want the best customer service, and so do our clients. We’re happy to oblige.
Membership Matters can collaborate with you and provide membership consultancy, membership training, member research and employee recruitment services to achieve the growth you need. We know budgets can be a sticky subject, but we can make membership growth a smoother process with what you have available. Choose a great partner and get great results.
Why not see what Membership Matters can do for you.
“Our membership increased by over 10%”
“They took the time to understand our organisation”
We asked Membership Matters to provide members insight, to improve recruitment and retention levels, to great effect. They took the time to understand our organisation, matching recommendations to strategic objectives. Their professionalism and expertise in the membership sector sets them apart from other agencies.
“All this and a warm sense of humour too”
Complete focus on delivering the goals we have set and have helped us to achieve so much more than we thought we could. All this and a warm sense of humour too.
“Membership Matters provided invaluable insight”
Membership Matters provided invaluable insight into understanding current and future membership needs, informing the development of services and marketing communications. Their strategic outlook, enthusiasm and excellent stakeholder management was invaluable. I wouldn’t hesitate to recommend Membership Matters.
“A clear plan of how to implement all required changes to our association”
The course was very valuable and specifically tailored to the association industry. It covered all areas of the syllabus in great detail, while allowing the group to openly discuss key points in an open and friendly forum. I left the course with a clear plan of how to implement all required changes to our association.
“A forensic analysis of our business”
A forensic analysis of our business and its position in the marketplace, presented, in clear and bold terms, the most effective way forward– to such good effect that our sales and margins have increased consistently since the plan was put in place – fourfold in three years.
“Consistently effective and value for money”
Membership Matters investigated current, past and potential members, segmenting our audiences and developing successful value propositions for each. Their assistance in translating the findings into strategic planning was invaluable, while their recommendations have directly contributed to sustained member growth. Consistently effective and value for money.
“Sales from increased traffic means the service paid for itself”
The consultancy service Membership Matters provided when creating our website was invaluable. Sales from increased traffic means the service paid for itself. I would have no hesitation in recommending Membership Matters.
“Targeted strategies to maximise your membership”
For anyone working in membership organisations, the Membership Matters courses provide targeted strategies to maximise your membership
“It was worth coming all the way from Barcelona”
An excellent course which delivers what it promises – genuine insights and practical solutions. It was worth coming all the way from Barcelona for.
The Membership Recruitment & Retention Masterclass, is a comprehensive two day course, covering the entire...19-20 Mar 2019 10.00 - 15.30
Let Membership Matters show you how to successfully identify, target and recruit in these tough times...19 Mar 2019 10.00 - 15.30
Membership retention is one of the biggest issues facing membership associations today. This practical workshop...20 Mar 2019 10.00 - 15.30