Happy Customers

Our membership increased by over 10%

Applied theory to our individual situation and stripped our marketing strategy back to basics and rebuilt it. By clearly segmenting our market and matching it to a refocused offer our membership increased by over 10%. I wouldn’t hesitate to recommend Membership Matters

Matt Mallinder, Ex. Membership Development Manager
CTC - The National Cyclists' Organisation

Targeted strategies to maximise your membership

For anyone working in membership organisations, the Membership Matters courses provide targeted strategies to maximise your membership

Mikael Angesjo, Membership Coordinator
Swedish Chamber of Commerce for the UK

It was worth coming all the way from Barcelona for

It was worth coming all the way from Barcelona for. I learned a lot and it was a great experience.

Magda Navas, Membership Development Executive
International Council of Shopping Centers

A clear plan of how to implement all required changes to our association.

The course was very valuable and specifically tailored to the association industry. It covered all areas of the syllabus in great detail, while allowing the group to openly discuss key points in an open and friendly forum. I left the course with a clear plan of how to implement all required changes to our association.

Victoria Deprez, Sales & Marketing Executive – ITM
The Institute of Travel & Meetings

Delivers what it promises

An excellent course which delivers what it promises – genuine insights and practical solutions.

Richard Knight, Communications and Membership Manager
The Investor Relations Society

Sales from increased traffic means the service paid for itself

The consultancy service Membership Matters provided when creating our website was invaluable. Sales from increased traffic means the service paid for itself. I would have no hesitation in recommending Membership Matters

Justin Cresswell, Managing Director
NCI

New opportunities for my business

A fantastic course that opened up so many new opportunities for my business

Danny Large, Services Manager
The Consulting Room

New strategic ideas

The training session gave me new strategic ideas of how to approach our members, which I will be putting into practice.

Douglas Scott, Membership Manager
FIPP - The Worldwide Magazine Media Association

Don’t think twice – Just go!

An excellent overview of the key marketing metrics. Very useful, don’t think twice – Just go!

Robert Cockerill, Manager
Thames River

lots of ideas I can apply to my own organisation

Learning from the experiences of others in the room from such a range of organisations has given me lots of ideas I can apply to my own organisation.

Kate Hartley, Membership and Communications Assistant
Bond

Tremendously helpful

I found the Membership Matters course on successful membership recruitment strategies tremendously helpful and it has prompted me to initiate a review of the PPI’s membership scheme

Niki Cleal, Director
Pensions Policy Institute

Proactive & strategic

The course gave me the amunition to be more proactive and strategic about our membership marketing.

Vicky Browning, Director
CharityComms

Thought provoking

Very thought provoking at a strategic and technical level

Hayley James, Head of Member Relations
British Marine Federation

More efficient

The course made me evaluate my day to day activities and I now believe I can be more efficient.

Adam Purnell, Business Development Executive
Royal Institute of British Architects

Our sales and margins have increased fourfold in three years

David has a profound knowledge of, and experience with, membership organisations. In order to provide us with a strategic development of our membership organisation, David began with forensic analysis of our business and its position in the marketplace. He then, in clear and bold terms, presented options and priorities. By engaging colleagues in a thorough dialogue he teased out the most effective way forward for the business. David was totally focused on delivering the goals set – to such good effect that our sales and margins have increased consistently since the plan was put in place – fourfold in three years. All this was carried out with a passion and a warm sense of humour.

Andrew Davis, Director
ETA - The Environmental Transport Association

Membership Matters Training & Consulting Ltd is registered in England and Wales, No. 07404188. Reg. office: Wey Court West, Union Road, Farnham, Surrey, GU9 7PT