Do you need help finding and attracting candidates? We work exclusively with professional associations, trade bodies, not-for-profits and membership organisations, and we like to think that we know what a good match looks like.
At Membership Matters we’re not chasing numbers or recruitment targets. Instead, we put people first. We’re friendly, knowledgeable and build relationships that last, not just by the project. We spend time getting to you and it shows in the calibre of applicants we provide to fill your roles. You’ll keep coming back.
Discover why Membership Matters when choosing a recruitment partner that can find the right person that matches your values, with the right experience.
Recruitment process overview
- Assignment introduction
What type of role are you looking to fill? Which channels do you want to work in? We leverage our extensive network to help place everybody from membership directors and managers through to coordinators, developers, marketing, social media, account management and membership sales / development professionals.
- Selection and assessments
We assess all our candidates through competency-based questioning, assessing their skillset, level of experience and drivers. We also find out their motivational factors, to ensure a good match that thrives on the right values. The why is very important in membership orientated roles.
- Shortlist We shortlist selected candidates using interview summaries and assessments. However, if you’d like us to support in-house interviews we can be there. We’ll even bring our own tea mugs.
Membership Matters works with consultants that are setting industry standards. It gives us the edge to do things a little different, which is why we can offer a satisfaction guarantee. We ensure everything is going to plan throughout the rebate and follow-up period. Who said customer service is dead.
We also work with clients to design and develop fully customised learning and development programmes.
"Membership Matters is second to none when it comes to recruiting top talent. Professional, quick and precise. Understands client needs and works tirelessly to get the right match."
Elena Surace, Managing director at Global Insight Conferences
"I would thoroughly recommend Membership Matters to help with your senior staffing needs. Professional, open and clear, taking the time to understand our company needs."
Charles Veal, Head of Membership, The Education & Training Foundation
Membership Matters investigated current, past and potential members, segmenting our audiences and developing successful value propositions for each. Their assistance in translating the findings into strategic planning was invaluable, while their recommendations have directly contributed to sustained member growth. Consistently effective and value for money.
David Veal, Executive Director, Speciality Coffee Association of Europe (SCAE)
The Membership Recruitment & Retention Masterclass, is a comprehensive two day course, covering the entire...12-13 Nov 2019 10.00 - 15.30
Let Membership Matters show you how to successfully identify, target and recruit in these tough times...12 Nov 2019 10.00 - 15.30
Membership retention is one of the biggest issues facing membership associations today. This practical workshop...13 Nov 2019 10.00 - 15.30