TECHNOLOGY
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We drive successful digital projects by creating a shared understanding. Our approach involves outlining the objectives, costs, timeline and skill requirements for technology investment projects, and we work hard to ensure everyone in your organisation is on board.

We deep dive into your day-to-day operations, documenting how your membership organisation runs. This involves shining a light on what’s working, and pinpointing opportunities for improvement by reviewing current CRM and related IT systems, processes, and data structures.

Collaboration is key as we work hand-in-hand with you to understand your future technology ambitions and needs. Taking a collaborative and iterative approach, we aim to understand what your systems should be able to do. We make sure to capture and express these needs in a way that you’ll recognise and trust as an accurate representation of what you truly require.

Armed with this insight, we craft compelling business cases and practical roadmaps with proposed CRM solutions and potential partners.

See what the membership sector’s leading consultancy can do for you.