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Testimonials

A forensic analysis of our business and its position in the marketplace, presented, in clear and bold terms, the most effective way forward– to such good effect that our sales and margins have increased consistently since the plan was put in place – fourfold in three years.

Andrew Davis, Director, ETA - The Environmental Transport Association

Membership Matters investigated current, past and potential members, segmenting our audiences and developing successful value propositions for each. Their assistance in translating the findings into strategic planning was invaluable, while their recommendations have directly contributed to sustained member growth. Consistently effective and value for money.

David Veal, Executive Director, Speciality Coffee Association of Europe (SCAE)

An excellent course which delivers what it promises – genuine insights and practical solutions. It was worth coming all the way from Barcelona for.

Magda Navas, Membership Development Executive, International Council of Shopping Centres

Membership Matters provided invaluable insight into understanding current and future membership needs, informing the development of services and marketing communications. Their strategic outlook, enthusiasm and excellent stakeholder management was invaluable. I wouldn’t hesitate to recommend Membership Matters.

Jennie Evans, Head of Business Strategy and Development, Quality Assurance Agency for Higher Education (QAA)
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